Hotel SWAG: Excalibur Hotel in Las Vegas, Nevada
Last month, we took a quick trip to Las Vegas. We stayed at the Excalibur Hotel and Casino. Here is how the SWAG was presented on 08-09-07:
We were less impressed with Excalibur this time than the previous times we’ve stayed there.
When we arrived, we were exhausted. Loaded down with suitcases, we headed to the registration counter. A friendly lady approached us and asked if we were checking in. We told her yes and she told us to follow her.
She led us down the hall over some stairs (lugging our suitcases up the stairs) and to a timeshare desk!
The registration desk was in the complete opposite direction. When we realized we were at the wrong place, I asked, “Are you just trying to sell us timeshares?!” The lady at the counter said, “No, I’m trying to give you free tickets to a show.” I can’t believe she lead us the wrong direction and watched us lug our heavy suitcases up those stairs. I was so angry, I wanted to leave the hotel, but we had already paid for our room, so we checked in.
When are the Las Vegas hotels going to learn that the timeshare people are just pissing off their customers? We’re skipping the Excalibur next time we go to Vegas.
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Or you can contact me and I can post them here and give you credit for it: